SolarWinds
Web Help Desk
Affected and fixed version statements observed in the public BlackTree CVE catalogue. These statements describe vulnerability scope, not publisher support entitlement.
This identity is present in BlackTree CVE records, but no product-specific publisher support or retirement history is currently registered in Lifecycle.
A missing support date does not mean the product is supported. CVE publication dates and affected-version ranges must not be interpreted as EOL dates.
CVE-observed version history
| CVE | Published | Affected versions | Fixed version information | Publisher evidence |
|---|---|---|---|---|
| CVE-2026-28323 | 30 Jul 2026 | 2026.1 and all previous versions | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2026-28299 | 2 Jun 2026 | 2026.1 and all previous versions | No fixed version is explicitly recorded in the structured CVE data. | Update reference ↗ |
| CVE-2025-40554 | 28 Jan 2026 | 12.8.8 HF1 and below | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2025-40553 | 28 Jan 2026 | 12.8.8 HF1 and below | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2025-40552 | 28 Jan 2026 | 12.8.8 HF1 and below | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2025-40551 | 28 Jan 2026 | Web Help Desk: 12.8.8 HF1 and below | SolarWinds recommends customers upgrade to Web Help Desk version 2026.1. | Update reference ↗ |
| CVE-2025-40537 | 28 Jan 2026 | 12.8.8 HF1 and below | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2025-40536 | 28 Jan 2026 | Web Help Desk: 12.8.8 HF1 and below | SolarWinds recommends customers upgrade to Web Help Desk version 2026.1. | Update reference ↗ |
| CVE-2025-26399 | 23 Sep 2025 | Web Help Desk: 12.8.7 and below | SolarWinds recommends customers to upgrade to Web Help Desk version 12.8.7 HF1 as soon as is practical. | Update reference ↗ |
| CVE-2024-28988 | 1 Sep 2025 | 12.8.3 HF 2 and previous versions | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2025-26400 | 29 Jul 2025 | 12.8.6 and previous versions | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2024-28989 | 11 Feb 2025 | 12.8.4 and previous versions | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2024-45709 | 10 Dec 2024 | 12.8.3 HF3 and previous versions | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
| CVE-2024-28987 | 21 Aug 2024 | Web Help Desk: 12.8.3 Hotfix 1 and previous versions | SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available. | Update reference ↗ |
| CVE-2024-28986 | 13 Aug 2024 | Web Help Desk: previous versions ≤ 12.8.3 | All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1 | Update reference ↗ |
| CVE-2021-35251 | 9 Mar 2022 | 12.7.7 HF 1 and Previous Versions < 12.7.8 | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2021-35232 | 27 Dec 2021 | 12.7.7 and previous versions < 12.7.7 HF 1 | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2021-35243 | 23 Dec 2021 | 12.7.7 and previous versions 12.7.7 HF1 | An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release. | Update reference ↗ |
| CVE-2021-32076 | 26 Aug 2021 | unspecified ≤ 12.7.5 | No fixed version is explicitly recorded in the structured CVE data. | Use CVE record |
How this record is maintained
The CVE inventory is reconciled automatically from cve.blacktree.nl. Exact identity matches link to existing Lifecycle product or package histories. Unmatched products stay in a prioritised publisher-source research queue, and Lifecycle marks the date gap instead of inferring a support boundary from vulnerability data.