{"api_version":"v1","generated_at":"2026-10-09T18:55:00+00:00","product":{"cve_count":2,"evidence_gap_note":"This identity is present in BlackTree CVE records, but no product-specific publisher support or retirement history is currently registered in Lifecycle.","id":"security:cve-ca-technologies-ca-service-desk-manager-f3aaf130ba00","lifecycle_state":"evidence_gap","linked_lifecycle_url":null,"name":"CA Service Desk Manager","next_cursor":null,"observations":[{"affected":"14.1; 17","affected_versions_present":true,"cve_id":"CVE-2018-19635","cve_url":"https://cve.blacktree.nl/cve/CVE-2018-19635","fixed":"An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release.","last_modified":"2024-09-17T00:11:03.596Z","patch_url":"https://support.ca.com/us/product-content/recommended-reading/security-notices/ca20190117-01-security-notice-for-ca-service-desk-manager.html","primary_source":"","published":"2019-01-22T15:00:00.000Z"},{"affected":"14.1; 17","affected_versions_present":true,"cve_id":"CVE-2018-19634","cve_url":"https://cve.blacktree.nl/cve/CVE-2018-19634","fixed":"An authoritative update reference is available, but the fixed version is not recorded in the structured CVE fields. Check the linked vendor advisory for the applicable release.","last_modified":"2024-09-16T22:25:50.238Z","patch_url":"https://support.ca.com/us/product-content/recommended-reading/security-notices/ca20190117-01-security-notice-for-ca-service-desk-manager.html","primary_source":"","published":"2019-01-22T15:00:00.000Z"}],"source_generated_at":"2026-10-09T06:17:25.511Z","vendor":"CA Technologies"}}